Return & Exchange Policy
At Asser Amin, we want you to be fully satisfied with your purchase.
If for any reason you are not happy with your order, we offer an easy and smooth exchange/return process.
Exchange & Return Period
-
You can request an exchange or return within 14 days from the delivery date.
-
The product must be unused, unworn, and returned in its original condition with all original packaging intact, including the box, tags, and protective films.
Non-Returnable Items
-
Used or damaged items.
-
Items missing original packaging or accessories.
Defected or Wrong Item?
If you receive:
-
A product with a manufacturing defect
-
A different model from what you ordered
We will replace it free of charge, and pickup is on us.
How to Request an Exchange or Return
Just contact us through:
-
Phone: (+2) 01122099813
-
WhatsApp: (+2) 01122099813
We will guide you step-by-step and arrange pickup if needed.
Refunds
-
Refunds are processed within 3–7 business days after item inspection.
-
COD orders are refunded via istapay or wallet.
We’re here to ensure you enjoy a smooth and premium shopping experience.